FAQs

1. What types of products do you sell?

We offer a variety of winter wear and accessories, including leather jackets, trench coats, scarves, padded coats, and knitwear.

2. Where are your products made?

Our products are sourced from trusted manufacturers who share our commitment to quality craftsmanship and ethical production.

3. How long does delivery take?

Orders within the UK take 3–7 business days. International shipping usually takes 7–15 business days depending on location.

4. Can I return or exchange an item?

Yes. You can return unused items within 14 days of delivery for an exchange or refund.

5. Do you offer free shipping?

Yes — we offer free shipping on UK orders over £75.

6. How do I care for my leather jacket?

We recommend using a soft cloth and leather conditioner. Avoid direct sunlight and store your jacket in a cool, dry place.

7. How can I contact customer service?

You can email us anytime at joanne.newbold@sky.com or call +44 113 266 1557.